Confidential Client — Field Services
Field Service Mobile App for a Maintenance Company
The problem
Technicians received job assignments by phone call and filed paper job reports, so office staff had no real-time visibility into job status.
What we built
A mobile app for technicians to receive job assignments, update job status, capture photos, and get customer sign-off on site, synced live to an office dashboard.
The result
Office staff gained real-time visibility into every job, and paperwork that used to take a full day to process now updates instantly.